The Church Identity Crisis: Overcoming the Confusion of Double-Barreled Thinking

A broken magnifying glass lies over the words "MISSION," "FOCUS," and "STRATEGY," with shattered glass scattered across the surface, symbolizing confusion and lack of clarity.

The Struggle to Define Who You Are

Is your church suffering with an identity crisis? Many churches are—not because they lack passion, but because they have a deep desire to reach people. The challenge isn’t in caring too little—it’s in trying to be too much at once. When your church embraces clarity, you don’t limit its impact; you unlock it, allowing you to serve people with greater effectiveness.

Understanding Double-Barreled Thinking

In communication, a double-barreled question is one that asks about two different things but only allows for one answer—causing confusion and inaccurate responses. This type of communication forces people to respond to a combination of concepts as if they are a single idea, even when those concepts require separate attention and strategies.

In ministry, double-barreled thinking is a mindset that combines different missions, strategies, or audiences into a single idea. Double-barreled thinking often comes from a good place—a desire to welcome, connect, and serve as many people as possible. But it often leaves leaders, congregations, and visitors confused about who your church is really for and what it prioritizes.

How Double-Barreled Thinking Creates a Church Identity Crisis

Woman with a digital pen writing on a virtual screen with a double exposure effect.

Vague or Overloaded Mission Statements

Your mission statement is a powerful tool in creating focus and intentionality. However, when it is vague or tries to cover too much, direction becomes unclear. Attempting to give equal attention to multiple ministry priorities, can result in weakened efforts, strained resources, and overworked leaders and volunteers jumping between projects without clear direction. This makes it difficult for anything to be executed well.

For example, a focused mission statement might state, “We equip families to grow in faith and serve their communities.” A vague one says, “We exist to worship, disciple, serve, evangelize, and transform the world.”

Unclear Target Audience

Many churches try to appeal to everyone, but in doing so, they fail to communicate clearly who they are best suited to serve. Churches without a defined audience use generic messaging to draw people. This strategy may work initially, but the long-term results include a revolving door ministry and a poor reputation.

For example, your church might say it ‘welcomes everyone,’ but your sermons, small groups, and events might unintentionally cater more toward a specific demographic. At some point, people will begin to feel out of place and disengage.

“Your church is uniquely positioned to serve in ways that no other church can.”

How to Break Free from the Church Identity Crisis

Black and white target with a red arrow pointing at the bullseye. Title: Hitting the Bullseye
  1. Clarify Your Mission
    Ministry decisions are best made with a defined core mission that ensures everything you do aligns with it. A well-defined mission isn’t a restriction—it’s a solid foundation. When you know exactly what you’re called to do, ministries thrive, members engage, and outreach is more impactful.
  2. Ask Clear, Focused Questions
    Once your mission is clear, ask questions to make intentional decisions about the church’s direction. Have real conversations with leaders, staff, and volunteers, distribute surveys to congregants, and host diverse focus groups to listen and gain insights into how you can better serve your church and community.

    Ask questions like:
    “What areas of ministry need the most attention right now?”
    “What are the biggest needs in our congregation and community, and how can we meet them effectively?”
    “What do we want people to experience when they engage with our church?”
  3. Implement Targeted Ministry Strategies
    Your church can serve multiple groups, but it must do so with intentionality and structure. Instead of attempting to serve everyone the same way, develop separate pathways for different ministry needs. This could look like a separate outreach team for evangelism or a discipleship path for believers.
  4. Abandon Trying to Please Everyone
    Trying to accommodate every preference often leads to bland and unfulfilling experiences. Instead, lean into your church’s unique strengths. When you focus on your strengths, you don’t repel people; you attract the right people. Your church is uniquely positioned to serve in ways that no other church can. By leaning into that calling, you’ll see not just growth in numbers, but real connection, engagement, and impact.

Want to learn 3 simple ways to uncover what your church and community really needs? Click here.

“A church that embraces clarity over compromise will be more effective in fulfilling its mission.”

Clarity Leads to Transformation

A church that embraces clarity over compromise will be more effective in fulfilling its purpose. Take the time to clearly define who you are, who you serve, and the strategies to accomplish your mission. This positions you to see true transformation in the lives of those you are called to reach.

So, ask yourself: Is my church stuck in double-barreled thinking? Take a moment to revisit your mission and ministry efforts. Do they reflect who you truly are and the impact you’re called to make? If not, don’t be afraid to pivot and adjust. Clarity and intentionality are the keys to a thriving, purpose-driven church.

Andrea LeShea

Andrea LeShea Smith is a brand and marketing consultant who’s passionate about helping churches and Christian businesses show up with authenticity and impact. With a background in branding and graphic design, she blends strategy and storytelling to help leaders connect with their audiences in a real way. As a Christian creative, Andrea is on a mission to rebrand how the faith community approaches marketing—moving beyond tradition to create meaningful, culture-shifting influence. When she’s not building brands, you can find her singing, creating, and just being a mom.

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